Frequently Asked Questions
Everything you need to know about Sportek International products, shipping, and services.
How do I determine the right size for my athletic gear?
We provide a comprehensive size guide on every product page. Since athletic fits vary between compression and standard styles, we recommend measuring your chest, waist, and inseam to compare against our specific Sportek charts.
What is your return policy for performance footwear?
We offer a 30-day return policy for all footwear. Items must be in original, unworn condition with the box intact. We recommend trying your shoes on indoors on a carpeted surface to ensure the fit is perfect before your first workout.
Does Sportek International ship globally?
Yes, we ship to over 50 countries worldwide. International shipping times typically range from 7-14 business days depending on your location and local customs processing.
Are your materials moisture-wicking and UV protected?
Most of our professional-grade apparel features S-Tek moisture-wicking technology and UPF 50+ protection. Please check the 'Technical Specifications' tab on individual product pages for specific fabric details.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to our logistics portal. You can also track your status directly through your Sportek account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For select regions, we also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.